Messaging services like Whatsapp and Google Business Messages, are overtaking traditional text messaging, also known as short messaging service (SMS), in the workplace.
Whatsapp ranks as the third-most used collaboration app in the workplace, behind only Microsoft Teams and Zoom.
City A.M. explores why this shift is happening and how much it is going to cost telecoms companies.
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Will Wifi Messaging Apps Takeover SMS And How Businesses Communicate? For Country: United States. City: Fargo, Fort Wayne, Little Rock, Rancho Cucamonga, San Mateo
