Learn what to do if your device is frozen on the Apple logo, doesn't respond when you touch it, or becomes stuck when you turn it on.
Topics covered:
0:00 - Intro
0:23 - Force restart iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus
0:47 - Force restart iPad without a Home button
1:07 - Force restart iPad with a Home button
1:20 - If your iPhone is still frozen, enter recovery mode on your iPhone and restore it with a computer
2:07 - Enter recovery mode for iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus
2:32 - Enter recovery mode for iPad without a Home button
2:56 - Enter recovery mode for iPad with a Home button
3:11 - Restore your iPhone on a computer
To learn more about this topic, visit the following articles:
If your iPhone won't turn on or is frozen:
If your iPad won't turn on or is frozen:
Apple logo with progress bar after updating or restoring iPhone, or iPad:
Download and use iTunes for Windows 10:
Additional Resources:
Get support for iPhone:
To subscribe to this channel:
To download the Apple Support app:
Apple Support on Twitter:
To check coverage directly on your device:
How To Restart Your IPhone Or IPad If It’s Frozen On The Apple Logo | Apple Support For Country: United States. City: Green Bay, Phoenix, Provo, San Jose, Spokane
